Return

Returns & Exchanges

Not in love with your purchase? No problem! Simply return your unwanted items back to us within 15 days of your purchase date, and we will give you store credit. Please make sure your item(s) meet our criteria below. No exceptions allowed.

Return Policy:

  • We must receive your return within 15 days of your order date to be eligible for store credit. 
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return. 
  • Any returns sent after this period will be denied. We do not provide return labels.
  •  If items are sent back past the return policy period, the customer is responsible for return postage.
Where do I send my return to?
197 SE Alton Dairy rd.
Mayo, FL 32066
Can I make a return past the 15 day period for store credit?

Unfortunately we cannot accept clothing past the 15 day return policy for store credit. If items are returned past this period the customer will be required to pay a $6 shipping charge to have the items sent back.


NON-RETURNABLE ITEMS: 
  • All sale items
  • All bags
  • All undergarments 

Exchanges: 

Unfortunately, we do not accept any exchanges at this time. If you are hoping to make an "exchange", you must return your item for store credit, & PLACE A NEW ORDER for the new size/style.

If you have any questions shoot us an email at simplicitybybayley@gmail.com and we will be happy to help you!